Available position: Zip Line Attendant

Zip Line Attendant

 

Purpose

Position is responsible for providing a safe and enjoyable experience to riders of the zip line.

 

Essential Job Functions:

·       Focus on safety while guiding guest through the tour

·       Provide excellent customer service

·       Complete safety checks throughout the tour

·       Stay up to date with all necessary technical skills required to guide a tour

·       Work with the Managers to resolve any issues or needs of the tour

·       Organize gear and storage areas

·       Clean and organize guest check in areas

·       Present interesting information to guests including local ecology, history and biology

·       Daily course and equipment checks

·       Provide accurate availability information

Performance Factors:

1.     Attendance and Dependability:  The employee can be depended on to report to work at the scheduled time and is seldom absent from work.  Employee can be depended upon to complete work in a timely, accurate and thorough manner and is conscientious about assignments.

2.     Communication and Contact:  The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Zoological Society.

  1. Relationships with Others:  The employee works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the Zoological Society.  Exhibits a professional manner in dealing with others, and works to maintain constructive working relationships.
  2. Provides excellent customer service in the areas of guest relations and park beautification:
    • Answers visitor inquiries or finds someone who can;
    • Is knowledgeable of location of exhibits, restrooms, concessions, rentals, etc.
    • Disposes of litter and waste throughout the park and zoo facilities.

 

Education/Experience/Knowledge/Skills:

·       Must be a minimum of 18 years old

·       Should be energetic and customer service oriented

·       Speak fluent English, multi lingual is a bonus

·       First aid, CPR and or higher medical training is a plus

·       Ability to successfully complete guide training

·       Family- and kid-friendly.


Physical Requirements:

·        Must be able to lift 15lbs.

·        Must be able to stand for long periods of time.

·        Must be comfortable working at heights of 50+ feet.

·        Must be willing to work outdoors in all types of conditions.

·        Must be able to work evenings, weekends and holidays.

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