This full-time position supports the development efforts of the Board, the Donor Relations Committee, and the Director of Development. Reporting to the Director of Development, the major areas of accountability for this position are the successful organization and execution of a comprehensive Corporate Sponsorship initiative, a new Young Friends engagement program (annual net revenue goal of $20,000), a Loyal Member program, Corporate Volunteer management, Grow Wild Society (annual net revenue goal of $125,000) cultivation and stewardship, and development communications. These efforts include strategizing, planning, and executing a broad range of comprehensive fund development efforts in an external-facing role, and the supervision and management of additional special projects as needed. Key responsibilities include soliciting sponsors, donors and prospects, providing behind-the-scenes access by arranging and conducting tours, cultivating and continually supporting the growth and expansion of Development Department efforts and having a deep understanding of the mission of the Zoo, knowledge of its inhabitants and the ability to communicate that to donors.
- Plans and executes Summer Safari, Gala, Voices for Conservation, and other special events, which includes obtaining sponsorships, restaurants, managing ticket sales, graphics and marketing materials.
- Responds to the requests of fundraising volunteers in a timely and accurate manner.
- In partnership with Development Department, plans and executes an annual donor recognition event
- Oversees the planning and execution for Voices for Conservation events, which occur at least three (3) times per year
- Oversees the planning and execution of Grow Wild Society (GWS) events, which occur at least five (5) times per year
- Develops the annual calendar of GWS donor engagement events and communicates them to both current, lapsed, and prospective GWS members
- Successfully solicits new GWS members, who contribute a minimum of $1,000 annually, and implements strategies to reactivate lapsed members
- Conducts individual prospect research with support of Development & Capital Campaign Coordinator and Membership Services Manager to convert longtime / philanthropic level members in to GWS Members
- Prepares necessary documentation for GWS members and manages fulfillment of all GWS benefits
- Stewards individual donors of all giving levels, working to move the donors through the pipeline
- Conducts and arranges for tours of exhibitry as a means of education, cultivation, and stewardship of prospects and donors
- Successfully solicits new major gift donors in cooperation with the Director of Development. Major donors contribute more than $5,000 in support of specific projects, targeted initiatives, and/or general operating support of the Zoo
- Provides support to Membership Services Manager as needed, recognizing that Zoo Members are the entrée to annual, major, and planned giving
- Attends volunteer and staff meetings, as needed or as assigned
- Attends Zoo events, as needed or as assigned
- May attend Donor Relations Committee meetings of the Board of Directors, as needed or as assigned
- Utilizes database, spreadsheets, and written documents to produce standard and ad hoc reports which are used to chart progress to goals and for strategic planning
- Contributes to writing and production of the donor newsletter, Zoo Connections, which is distributed three times a year
Qualifications and Experience:
At least five (5) years of experience in a nonprofit development department with a history of increasing responsibility. Specific experience in planning and executing fund development campaigns, prospecting, donor acquisition and stewardship. Success in writing solicitations. Experience in and comfort with making personal solicitations. Degree in related field. CFRE preferred. Communication and Contact: The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Zoological Society. Must have access to a car and be available for contact by phone. Use of data: Must have exceptional database and word processing skills, as well as proficiency in the Microsoft Office Suite, and display high attention to detail and accuracy. Skills as a researcher over multiple information platforms preferred. Organizational Skills: Must be able to work on multiple projects at the same time and be highly organized. Must maintain poise under pressure and be a highly-motivated self-starter. Must display strong time management and planning skills.
Attendance and Dependability: The employee can be depended on to report to work at the scheduled time and is seldom absent from work. This particular role requires a nontraditional schedule: during peak visitor season (Memorial Day through Labor Day), the weekly schedule is typically Tuesday through Saturday. Employee can be depended upon to complete work in a timely, accurate and thorough manner and is conscientious about assignments. Must be able to work weekend days and evenings.
- Relationships with Others: The employee works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the Zoological Society. Must be a team player with the ability to work independently. Exhibits a professional manner in dealing with others, and works to maintain constructive working relationships.
- Provides excellent customer service in the areas of guest relations and park beautification:
- Answers visitor inquiries or finds someone who can;
- Disposes of litter and waste throughout the park and Zoo facilities.
- Manual dexterity to operate office machinery such as personal computer, telephone, facsimile machine, copier, calculator, etc.
- Position is primarily sedentary, usually sitting for long periods of time in an office setting. Special events may require work outdoors in the park; exposure to outside weather conditions required.